Returns & Exchanges
At Perfect Stranger, we want you to love every piece you purchase, which is why we offer a 30-day return window for all unworn items with original tags attached. Whether you need a different size or a full refund, our streamlined process ensures your wardrobe remains effortless.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging, ensuring all labels and hygiene seals are intact to qualify for a refund.
Ship It Back
Print your prepaid shipping label from the portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing